Got any computer Questions ? Drop us a Line at our Computer Help Section
Annette Question: We have installed Windows Vista and I cannot
install my Lexmark P6350 printer. The manual says 6300 as is the CD rom. I just
cannot manage and don't know what I am doing wrong. Please reply in English.
Thank you.
Answer: Hi in light
of your printer issue after upgrading to Windows Vista, it sounds as though your
drivers CD does not appear to have a compatible Windows Vista driver.
Download the driver you need from Here..
AnthonyB Question:
I have two questions...why cant this teacher get her laptop to read her junk
drive(thumbdrive)? also, there is a 3100 dell color printer reading memory too
low- job too large, but there is no job sent to it...any ideas.
Answer: Normally
thumb drives are pretty painless, plug in and go, Windows Vista, XP and 2000
have built in support, and other systems will require a drive to be installed.
If the drive plugs in and appears to be working, but you cannot see it then it
may be conflicting with another drive letter, checkout our article on resolving
this.
Other than that do other USB devices work in your computer and does the thumb
drive work in other computers.
As for your printer problem not recognizing the amount of memory it has
installed, power off the printer and remove and re-seat the memory.
If this does not work perform a factory re-set, this will lose any custom
settings such as IP / Network settings so it will need to be setup again.
Checkout our USB Pen drive Page
Trevor Question: I
wish to upgrade from USB 1 to USB 2. Is it possible to take out the USB 1 and
put the USB 2 in its place, instead of using a new 'slot' Thank You
Answer:
Unfortunately there is no way to actually upgrade existing USB ports from USB1
to USB2, the only way to get USB2 is to add another card, for desktop computers
PCI type and for Laptops PCMCIA type, Checkout our USB upgrade page
Denise Question: sound has gone
from my computer all together have tried windows update but nothing. it says I
have no sound at all please could you help. will I have to purchase something
for me to get sound again thanks.
Answer: If sound was working fine
what has happened to cause the issue?, has anything been installed or updated
recently?
If you are using Vista or XP go into device manager from Vista from the Start
menu - Control Panel - System and Maintenance - System - Device Manager or from
Windows XP right click on MyComputer select Properties - Hardware Tab - Device
Manager.
Now see if the Sound section has any Crosses or Exclamation marks on it, if it
does you'll either need to reinstall the sound driver, just right click and
Select update driver or you can always use system restore which will enable you
to restore your pc to an earlier time when the sound was ok.
If you want to checkout System Restore which is a part of Windows XP & Vista
Windows System Restore If you need to download the driver for the sound card
hopefully you'll have the drivers disk that came with your computer, but if not
your pc manufacturers website should be able to help with any drivers.
If there are no problems with the device manager section then the only other
place to look is your speaker system, this can simply be tested by plugging in a
set of head phones.
John H Question: Hello my
motherboard has packed up I haven't backed up my files I have purchased a second
hand Dell (2yrs old) is there anything I can do to retrieve my files my old
computer was 8 years and a old Pentium 3 I installed a new 160gig memory about 9
months ago would this fit into the new machine.
Answer: Hi there are a number of
options open to you, as you specify your computer is around 8 years old and the
disk around 9 months, it should have an IDE interface, probably the easiest way
would be to purchase an external USB caddy and simply put the disk into this,
this will also give you a good backup device should the worst ever happen, other
than this the other way would be to install a an IDE card into your new computer
unless it still has any IDE ports, which would be doubtful. Either of these
options will enable you to see everything on the older hard drive, and then
simply copy over your data.
Greg Question: My computer goes
into PC entering power saving mode on bootup and there is nothing I can do. I
can't get into the BIOS. It is just frozen. What can I do?
Answer: Try hitting the F8 key as
your computer is booting up, this will stop any drivers from loading that will
cause this, but I have not heard of power saving settings being so short, are
you using a laptop that maybe has a flat battery and it not charging, if you can
be a little more specific we’ll provide more assistance.
Dorothy J Question: Hi can you
help with a USB flash drive that has 2 drives. One 1Mb the other 3Mb onto which
I have put my photos to display on a digital frame. When the USB is connected
the display only reads the empty Z drive and not the big F which has the
pics...help! thanks.
Answer: Most digital photo frames
will only recognize a single partition, so either set the drive as a single
partition or make the partition with your images in the primary partition.
Heather Question: My computer was
wiped when I got a virus Everything is back up except MSN and my email. I have
tried every and my default answer comes back invalid. What can I do to get back
on MSN?
Answer: MSN is simply a username
and password, can only presume you have the wrong password or a firewall is
preventing access.
Sally M Question: I thought that
I looked at on your web site a wonderful listing of all of the features that I
should address when purchasing a laptop computer, but I can't find it now.
computer questions
Answer: Hi try
http://www.computer-adviser.com/laptop-pc.html and the articles follow on from
the link at the bottom.
Nancy Question: Yes, I was
wondering if you could tell me what I can do for my computer...I have been
running Window XP Home version, and my activation number no longer works. What
can be done or where could I get a new number?
Answer: Did you not initially
activate your copy of windows ? anyway if you call Microsoft from the phone
number on the activation screen an automated assistant will talk you through
reactivating your copy of windows xp.
Mrs B Question: Please would let
me know how I can get onto the internet from our pc to my laptop (we have the
internet on the pc)what will I need to buy to do this?, many thanks.
Answer: Hi You have a number of
options available, you can either use a router or share the connection from the
internet pc directly, the router is the better option, not only does it give you
more security, the laptop will not be dependent on the desktop computer for its
connection, checkout our setting up a home wireless network here,
http://www.computer-adviser.com/wireless-networking-communication.html
Rajendra Question: I am having
Compaq Presario sr1922cu Minitower AMD Athlon 64 3500+ 2.2GHz Processor, 512MB
RAM (256 x 2)with 4 slots, 120GB Hard Drive, 16X DVD+/-RW Drive, Windows XP
Professional . I want to upgrade RAM with TWO 512 MB RAM in the remaining two
slots. Will it be correct. Then total RAM will become 1.5 GB. Some of my friends
said one should install similar type of RAMs ( either 256 or 512) in 4 slots
otherwise the upgrade purpose will be defeated. At present I have 4 RAMs in 4
slots 2 x 256, 2x 512 MBs. or should I remove 2 256 MB keeping 2 512 MBs in two
slots. Please advise me at your earliest
Answer: In regard to the hardware
you have, you should not have any problems installing 2x512mb of RAM, there used
to be issues upgrading older RAM types such as EDO which needed to be upgraded
in pairs, but your pc should not have any such issues.
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