Fixing Document Imaging Crashing From File Menu
Having
problems with Microsoft Document Imaging Crashing from the File
Menu?
Cause
The main reason for this is Recent Files, any files you open are
remembered by Document Imaging, this then adds them to its
recent files selection under the File Menu, this in itself is
not a problem.
If the length exceeds the applications limitations then it
prevents access to the file menu as it cannot display the
filename, then causing Document Imaging crashing
problems.
As to the
actual maximum length of the file name its hard to guess,
normally under NTFS disk formats the maximum length should be
256 characters, but this appears to be much less.
Even
looking in the error report does not explain in understandable
terms what has happened.
The Fix
We need to be able to remove the recent files list from Document
Imagings File Menu; there are several ways of doing this.
The easiest way
is to simply open 4 files from the file itself, this will then
replace the recent file with the long file name causing the
problem.
With the
next method you’ll need to edit your Windows Registry and delete
the recent files shortcut, the path is ..
Remember only Delete Recent File List
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MyComputer |
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HKEY_CURRENT_USER |
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Software |
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Microsoft |
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MSPaper 11.0 |
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Recent
File List |
The other way
is to create a registry entry to remove the Recent File List for
you.
To do this open Notepad
(Windows –
Start – Run menu – type Notepad)
Now copy and
paste the following two lines
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Microsoft\MSPaper
11.0\Recent File List]
Save the file as RemoveRecent.reg making a note where it saves it to.
Now double click on the file and select Yes to add the information to
the registry which will automatically remove the Recent File
List.
Click ok, now check to see if
Document Imaging is fixed
Document imaging crashing - still having problems - ask us a
question at our forum www.general-computer-questions.com
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