Broken Laptop Hinge Ordeal
Replacing a laptop hinge , just a small pretty
insignificant part of a laptop eh? This is what I thought too
until I was travelling home on the train one day, the train
stopped a little too sharply and someone fell on top of me and
more importantly the laptop.
I never realised at the
time but the impact broke the left laptop hinge , I only noticed
this when I tried to close the laptop, long after the person who
fell on me had left the train.
To say I was
annoyed at the time was an understatement, but then I though how
much can it cost to replace a hinge.
After checking and of
course finding out it was not covered by the laptops warranty I
enquired as to how much it would cost.
I was asked
to email pictures of the damage, and after several days got a
quote of £19 for the hinge, I thought at the time that’s not too
bad in terms of hinges for laptop computers, but then I noticed
the labour charge, £231.

I contacted the repair company and they advised me it was a
standard charge, but it could be halved if I was to send the
laptop in rather than having someone come out to repair it.
Even though my
warranty was site based, as this was not covered under the
warranty they were going to charge what they could.
I was also advised
if I attempted the repair myself I would invalidate the
warranty.
After living with the
laptop for another 4 months, being extra careful when opening
and closing the lid I received a letter from the laptop
manufacturer asking me if I would like to extend my warranty as
it was due to run out.
This was a good time to
try and get the laptop hinge repaired or replaced, now I could
have gone to the manufacturers, but after looking around on a
well known auction website I was able to get hold of one for £4
including postage, the seller even advised me on how to replace
the hinge myself.
To replace the hinge
took me around an hour; I probably could have done this much
faster but being extra careful took longer.
In total the repair cost
£4 and an hour of my time, its incredible the amount of money I
would have been charged to replace the hinge by the repair
company.
Notes
One other thing I did notice when the hinge broke, opening and
closing the screen appeared to put extra pressure on the case
lid which I could see flexing, I’m sure it would have fractured
if I had not been extra careful when opening and closing the
case.
I also noticed the
screen actually moved a little and put undue tension on the
video cable running from the screen to the laptops base, if you
have similar issues and wish to keep using the laptop make sure
you open and close the lid very carefully until you can get it
fixed.
Other Options
Another option if you generally only use the laptop at home is
to use a docking station and external mouse, keyboard and
monitor.
In future when I
purchase a new laptop, I’ll be making sure that the extra
warranty does include accidental damage.
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