Resolving Microsoft Word Problems
Many Microsoft Word problems only take a few
minutes for fix.
Once we know where to look as many Microsoft
Word errors simply require the same fix.
Whenever persistent Microsoft Word Problems
are encoutered the easiest fix is usually to delete the
Normal.dot or Normal.docx if using Word 2007, this is the
template that’s used whenever a new document is created.
If we delete the template the next time Word
is launched it will automatically be created.
Normal.dot and Normal11.dot locations
Word 2002 or XP or 2003 C:\Documents and Settings\user
profile\Application Data\Microsoft\Templates
Word 2007search for normal.docx
Notes
You need to make sure your computer is set to view all files
otherwise you won’t see the template as it will be hidden.
( to view all files - My Computer >
View tab > Hidden files and folders > make
sure Show hidden files and folders is selected )
Word needs to be closed or the file will be
locked and cannot be deleted.
File locations above cover default locations,
custom installations may use different file paths, if unsure of
the location to the Normal.dot simply launch Word and from the
tools menu, select option, file locations, user templates, this
will then give you the location of your templates directory.
The next step is to launch Word in safe mode
This allows only a stripped down version of word to load,
without any Macros or Add-ins, this is a good way to ascertain
where the root of a problem is.
To launch in safe mode from the Start
menu > Run > type Winword.exe /a
Does Word load correctly?
If so then the issue is simply a Word add in or macro
If you are sure that any Macros within Word
on your computer can be trusted try lowering the macro security
to see if this resolves the issue, some Macros simply may not
have permission to run causing a problem, if this solves the
issue you’ll need to setup the macro as a trusted source
(remember to change the macro security level back to it’s
original setting, find out how to change the macro level
security at the bottom of the page)
From the Tools menu select Templates and
Add-Ins and remove.
If Word still does not load correctly then
the time has come for a repair, generally it’s better to run a
repair across the whole of Office rather than just word, make
sure you backup any macros or add-ins in other parts of Office
such as Excel beforehand.
To run the Office repair we need to go to
Add/Remove Programs which can be access from the Start
menu > Control Panel > Add or remove Programs
> now find your version of Microsoft Office >
select change > now you will see 3 options the 2nd
should be Reinstall or Repair to its original state,
start this and follow the prompts, you may need your Office CD
to complete this.
Other than this the next step would be to
completely Uninstall Office from the Add/Remove program and then
reinstall from scratch thus giving a completely clean install.
For more help on Microsoft
Word problems
Other causes of Microsoft Word Problems
Virus’s or spyware can cause havoc with
Microsoft Word if given the opportunity, make sure your Spyware
& Virus protection are in place and working.
Always make sure your Word security level is
sufficient, this can be changed from Tools menu >
Options > Security > Macro Security, this
should be kept no lower than medium.
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Microsoft Office Cache - find out all you need to know ..
MsoCache what does it do? How does it get created? How can we
remove it properly? Read about this and much more about the
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www.computer-adviser.com/msocache.html
Outlook out of
office - a nice feature, find out how to use it here.
Outlook out of office a nice feature? Find out how to use and
troubleshoot when you’re having problems with our easy fix
guides.
www.computer-adviser.com/outlook-out-of-office.html
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recover office files with later versions of office
How do I recover office files other versions of ms office this
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