No Sound on DVDs or CDs?
If your computer has no
sound on DVDs or CDs is this going to be a hardware or software
issue?
Before we begin
please make sure that your computer has its volume turned up,
depending on your sound card and application you are using there
could be 3 ways to change the volume level.
Next ensure
that the speakers or headphones you are using are ok.
How to tell
and pinpoint the problem
Do you get any sound on your laptop at all? This can include
media files or an internet source or is it just no sound on
DVD's
If you do, this
can point towards a problem with the DVD or CD drive itself
If you are using a laptop the quickest fix is to remove the
drive and then replace it, this will usually correct any
connection issues.
If you are
using a desktop computer make sure it has the small audio cable
fitted, otherwise you will not be able to hear no sound on DVDs
or CDs; this seems to be the most common reason.
If you find
that your computer has no sound on DVDs CDs, Media files or from
the Internet, regardless of whether you are using a laptop or
desktop computer this usually means a software problem.
Go to Control
Panel, Sounds and Audio Devices, under the tabs, Volume, Sounds
and Audio are the sources or properties greyed out, advising of
no playback device?
If so this
means the driver for the sound card is either not installed or
has become corrupt.
To resolve
this, Right Click on My Computer > Select
Properties > Hardware Tab > Device Manager
> Find Sound, video and game controllers > make
sure you can see your sound card here > Double click on it > Now
you should see the properties of your sound card > view the
details in the Device Status box > It should say This
device is working properly
But if it has a
yellow exclamation mark in front of it this is a very good
indication of the problem.
By right
clicking on the sound card you will see an option to update the
driver, then you will be able to reinstall the driver.
What you should now see is the audio hardware enabled as
above
Make sure you
have an active internet connection so it can try to download the
driver, otherwise if this is not successful you will need to
manually download the driver from the sound card or computer
manufacturers website.
As you can see
audio problems such as no sound on DVDs or CDs can be generated
by a whole range of issues from hardware, drivers problems or
simply settings, but due to the amount of variables involved
here its really impossible to list every possible cause.
If your still
having problems with no sound on CDs or DVDs feel free to
contact us at our forum.
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