If you get the error Outlook cant read the registry information there are several possible ways to resolve this.
The error normally occurs when you try to open or create Outlook sub folders
The quickest and easiest fix is to run a Windows system restore back to the last time it was working properly, I’ve personally found this the most reliable method.
A system restore will not alter, change or delete any files that you have on your computer, it will only change system settings, remove applications etc, from the date you specify.
System restore can found in Accessories/System tools, or by running %SystemRoot%\system32\restore\rstrui.exe from the Start menu
Select Restore my computer to an earlier time, select the date it was last working properly, follow the prompts and double check your restoring to the correct time, the computer will them restart and finish the restore for you.
Office Detect and Repair
A Microsoft Office detect and repair can take a while to run, it will fix most office problems, to run a detect and repair choose the Detect and Repair option from the help menu of any Microsoft Office application.
If all else fails a Windows repair is the last resort, and depending on which operating system you have, Windows 7, XP or Vista there are different ways for this to be run.
Before running a Windows repair backup your files, everything should still be ok, but a Windows repair is a major procedure so best to air on the side of caution in this case, before proceeding.
A Windows repair will cause Windows to revert to a just built state in terms of its settings, most applications will be unaffected, all files will remain intact.
For more on running a system repair select your operating system from menu’s.
When fixing the outlook cant read the registry information error manually make sure you backup your computers registry prior to making any changes, incorrect changes can prevent your computer from working properly.
Run Regedit, browse to
Check user permissions for the current logged in user and make sure the access is set to full control making sure permissions on child folders are also replaced.
The reason why the error outlook cant read the registry information occurs of the blue is down to permissions changing on the required Microsoft Office registry keys, this is caused by application or setting changes modifying or user rights changes for the registry keys.
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