Outlook Express Error Codes & Fixes
Outlook Express Error Codes are generally simple to fix once
you know what each error means, read on below to find out more,
and resolve your email error codes.
Before trying any of the email error code fixes below
make sure you’ve ruled out the chance of basic problems such as
checking you actually have internet connectivity by testing your
browser.
If not read
our other articles.
If you have
just setup your email check and double check that the
configuration is correct.
0x800CCC00 Load Sicily Failed
Authentication Problem, check username and password
If you have just changed a username or password allow up to 30
minutes
for changes to come into effect.
Corrupt email profile, delete and re-create
0x800CCC01 Invalid Certificate
Has your certificate expired or become corrupt, either way you
will need to get another from your email provider.
0x800CCC03 User Already Connected
Is your account already in user elsewhere?
Did you crash out of your email account or did it not close
properly, maybe your account is still being seen as in use, it
may take a while to timeout, anything up to an hour.
0x800CCC05 Not Connected to Server
Check for an internet connection using your chosen web browser.
Quit outlook express and make sure the process has ended by the
following method.
Hit CRTL ALT DEL keys together, select Task manager, Select the
Processes tab, look for MSINM.EXE and end process.
Now try launching Outlook Express again
0x800CCC0A Message Download Incomplete
Delete the file pop3uidl.dbx this file marks which files have
already been downloaded, if this becomes damaged or corrupt then
you may find duplicate emails downloaded. Search for this file
and simply delete and it will be recreated.
Are you giving a message long enough to download? Larger
messages and slow internet connections can take ages.
If the mail simply will not download after literally hours, your
ISP will be able to check your message queue and delete
accordingly.
computer adviser outlook express
error codes article
0x800CCC0B
Server is Busy
Sometimes mail servers do get busy and depending on data loads
some server busy errors may be a common occurrence, wait 10 mins
or so and check again, in the meantime
Check your server provider does not have an issue,
most decent providers will have a status link on their home
page.
0x800CCC0D cannot find host - Cannot locate server
Make sure News Groups are not selected if you do not subscribe
to any, this can disabled from TOOLS - OPTIONS - GENERAL tab un-tick option to
disable.
0x800CCC0E
Failed to Connect - Cannot connect to server
Make sure News Groups are not selected if you do not subscribe
to any, this can disabled from TOOLS - OPTIONS - GENERAL tab
un-tick option to disable.
0x800CCC0F Connection Dropped
Generally a connection fault, check all cable connections.
Check internet connection speed, if the line has too much
interference this error will be common, as the connection drops.
Make sure your ISP is not running any form of server
maintenance.
0x800CCC10
Invalid Address - Address not known on server
Check you have the correct email address details, usually means
the address is in the wrong format.
0x800CCC11
Invalid Address List - Mailing list not known on the server
Check you have the correct details if you are using an online
address book.
Remove the online address book and test before re-adding.
computer adviser outlook express
error codes article
0x800CCC12
Socket Read Error - Unable to send Winsock request
Winsock file may be corrupt,
read here for repair information
0x800CCC13
Socket Write Error - Unable to read Winsock
As above checkout how to
repair Winsock file
0x800CCC14
Socket Init Error - Unable to initialize Winsock.
As above learn how to
repair the Winsock file
0x800CCC15
Socket Connect Error - Unable to open Windows socket
Remove and re-add your IP settings
0x800CCC16 Invalid Account - User account not
recognized
Login credentials error, make sure numbers are numbers; letters
are letters as this can be confusing.
0x800CCC17
User Cancel
The user has cancelled the mail send and receive, try again, if
system appears to be hanging, double check the network traffic
from the network icon.
Large emails with small connections are not a good
combination and patience is needed here.
Check with your ISP who can see your message queue
and delete any large emails for you.
computer adviser outlook express
error codes article
0x800CCC18
Sicily Logon Failed - Logon attempt failed
Authentication Problem, check username and password.
If you have just changed a username or password allow up to 30
minutes for changes to come into effect.
Corrupt email profile, delete and re-create
0x800CCC19 Timeout
Try increasing network timeouts.
From tools internet options advanced, after this find and delete
the file pop3uidl file, try outlook again and this will be
recreated.
0x800CCC1A Secure Connect Failed - Unable to connect
using SSL
Make sure your ISP uses SSL otherwise turn this feature off from
tools email account properties
Search for more help on
Outlook Express error codes
For SMTP related Outlook Express Error Codes acheckout our other
pages
computer adviser
outlook express error codes article |